Here you will find more about our company and our dedication to providing the best services in the IT industry from Phone Systems in Houston to IT Consulting and Managed IT services.
Elite DataComm Solutions, an IT services company, was founded in the year 2000. During this time, we have designed industry leading best practices and processes and identified the gaps between what companies are looking for in their IT provider, and what most companies can actually deliver. You will not find another company more committed to your success.
IT Consulting in Houston
Maximizing Your IT Investment
We are relationship driven and operate with a culture of putting the client first and maintaining the highest level of integrity at all times. It is not just about supporting our clients’ technology, needs. We focus on collaboration to provide you with the best technology solutions, maximizing your IT investment, while focusing on your core business.
From Design and Development to Help Desk
We are happy to provide turnkey solutions combining network, data cabling, and phone system expertise with a single point of contact. Let our highly trained staff move your existing system or create and design a new system for you, followed by continued help desk and onsite support.
Contracts & Warranties
Enjoy peace of mind with your purchase. We are so confident you will be satisfied; our services come with a three-year warranty. Additionally, all hardware purchased from us comes with a minimum of a one-year warranty or more depending on the manufacturer. Extended service agreements are available to extend your warranty and replacement cost of your hardware. The agreements come in increments of one-, three-, and five-year contracts. Contact our sales office for more information and pricing.
Elite DataComm Solutions is committed to your success by offering managed IT services in Houston since 2000. Over the course of five years, we’ve mastered industry leader standards and best practices to serve our customers with IT solutions that deliver security, productivity tools, and room to grow as your business flourishes.
Managed IT Services
It can be frustrating when your network is slow or software freezes up, perhaps your business has outgrown the current information technology system, or your IT provider is not responsive. We understand your frustration, which is why we’re fully trained in solving managed IT problems, including issues with your VOIP phone systems.
Our service level agreements (SLA)’s suits the expansion rate of your business, with one-, three-, and five-year contracts and the coverage under those contracts is extensive. Our professional team can assist you with the following:
- IT services and consulting — Elite DataComm’s IT professionals can audit your current systems for strengths and weaknesses and give feedback as a whole on infrastructure, policies, processes, and overall IT performance before devising a strategy for you. Our capabilities include strategic planning, migration, and systems integration.
- Clouding and hosting— Cloud computing is now the norm in any business, which we know intimately and can help you migrate information onto your cloud service. Our datacenter-hosted managed services promises dedicated physical servers or leveraged virtual servers.
- Backup and disaster recovery— Many small businesses don’t have the budget or time to consider this, but protecting against data loss is essential to keeping your day-to-day operations humming smoothly along. We’ll develop an affordable continuity plan using a number of data recovery methodologies that will keep your data safe.
- Remote monitoring— Know that we’re giving full attention to your network by lowering outages and maintenance periods and implementing an array of IT management tools to monitor your system. Feeling supported means you can relax and focus on business operations.
Unparalleled Customer Service
You’ll have access to our technical specialists with a 24-hour/7 days-a-week help desk. Our custom pricing models are a fixed monthly fee, or usage is based on paying for what you use. Our help desk will have you operating again in no time because we understand that any amount of downtime has a business impact.
Regain focus on business objectives by outsourcing your information technology needs to Elite DataComm Solutions. We’ve proudly served struggling businesses with our managed IT services in Houston for several years. Contact us for a consultation today.